I don’t feel we pay one another enough compliments, so oftentimes when standing in line at the grocery store or at the coffee shop for my morning tea, I’ll let people know if “you look great in that color” or “that skirt is awesome!”  I once saw an elderly lady with the legs of a 20-year-old.  I told her she had “great gams” and she almost cried.  She said I had made her year.

I also feel we don’t give companies enough kuddos when they’ve done a great job.  Therefore, I want to take a moment to shout the praises of Naturepedic and MightyNest.

We recently played “musical beds” in our house as toddler boy moved from a crib to a regular bed.  We moved preschool girl’s full mattress to his floor (for safety) and she needed a new mattress.  I struggled with the decision of conventional mattress vs. organic and, after talking with some amazing folks at Naturepedic, knew that I needed to go with my gut and invest in the 2-in-1 organic cotton ultra mattress.  In an effort to make the organic option fit our budget, I was looking for free shipping to our “remote” location and discovered that Mighty Nest is a Naturepedic vendor and ALWAYS offers free shipping on orders over $75.

Because shipping was free, I was expecting a long delivery time, but delivery was so quick (approximately 10 days, if that) I was out of town for the original delivery date.  So, while in Florida with four kids under foot, I called MightyNest to reschedule delivery.  My cell call was interrupted by either kids or a dropped call (I’m not sure).  Approximately three minutes later I called the 800 number again.  The wonderful representative answered by saying, “Is this Shannon?”

Never in my life have I called an 800 number and been greeted by name! 

Of course, everyone was very accommodating in rescheduling the delivery date.  I have the ultimate apology to make in that I don’t remember the name of the amazing representative I spoke with that day, but I have complete faith that MightyNest will always take care of their customers to the highest degree.

The mattress arrived the day after our return from Florida and I couldn’t wait to open the box.  When I opened it I found a high quality mattress that was proudly made in the USA, but I was more impressed with what I didn’t find – no odors, no off-gassing, no signs of toxic chemicals.  I feel great knowing preschool girl will be sleeping on this for years to come.

In addition to feeling I’ve received a quality product, I also feel good about the purchase and the companies with which I did business (this from the woman who once tried to return a CAR, not because I didn’t like the car, but because the salesman and dealership were so horrible).  Both Naturepedic and MightyNest provided immediate, courteous, and accurate responses to my questions and concerns and I will recommend both to everyone I know.

Do you have a business that you praise?  If so, leave a comment below to let others know.